Frequently asked questions

DECOR SETUPS 

How many months in advance should I book a decor setup?

We recommend to book a decor service with us at least three months in advance. We suggest to reserve a time slot once you have your dates picked and lodging has been booked. 

How do I reserve a time slot?

Time slot reservations require a non-refundable deposit of $200 that goes towards our fee services.

Can I get groceries delivered only? 

Once you've booked a decor setup with us, you can get an order delivered straight from the grocery store to your rental, then we'll stock your fridge and pantry right away (kitchen stocking service). The client is responsible for the grocery order, cost and delivery to the rental. 

We do not deliver groceries, however, we can recommend grocery stores and local shops that can deliver. 

Custom Orders

We love custom orders :)  Send us a message with details of what you're looking for, Please include colors, size, date needed by, and your location. We'll send a quote right away and arrange production. 

 

I need my order shipped and delivered by this date, Will I be able to receive it by then?

At this moment we're not shipping put items anywhere. Bachelorette decor Setups and deliveries are local to the Austin area.

         -BACHELORETTE DECORATION SETUPS

All setups in Austin, TX. can be scheduled according to your arrival. You pick the date and time.

         -BACHELORETTE DECORATIONS AND FAVORS DELIVERY

All deliveries of inflated balloons and ready to go bachelorette favors can be scheduled. Delivery time varies Mon-Sat 10-3pm

 

 

Cancellations

All sales are final. Deposits for Decor setups or deliveries are non-refundable. 

However, if you need any small changes to your order, please contact us as soon as possible! We may be able to make small changes if we haven't started production for your order yet. 

 

Wholesale Availability

There's no wholesale availability at this time. 

 

Processing time

Once you've reserved a time slot, we will send you a separate document with details about your decor setup or delivery.  

 How much are letter balloons?

Depending on the size - We have 16" & 40"

We normally quote words.

We have a special way to handle it - we bundle things up!

 

Where Can I get my balloons inflated?

We recommend getting your balloons inflated with a professional. Most supermarkets do it at their floral section. Costs of helium are responsibility of the customer. We don't take responsibility for helium costs or accidents once balloons have been inflated.

 

Do you offer Local Pick Up?

We do NOT offer local pick up at this time. We offer setups and deliveries in ATX (selected areas) on orders over $200-  setup and delivery fees may apply.